Privacy Policy

Last Updated: December 17, 2023
Website: ylnk.cc

1. Introduction

At yLnk ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website located at ylnk.cc (the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Regional Data Protection Laws

2.1 Bangladesh Data Protection

As a service operating in Bangladesh, we comply with applicable data protection laws and regulations. While Bangladesh does not currently have a comprehensive data protection law equivalent to GDPR, we adhere to international best practices and standards for data protection.

We respect your privacy rights and implement appropriate measures to protect your personal information in accordance with:

  • The Information and Communication Technology Act, 2006 (as amended)
  • The Digital Security Act, 2018
  • General principles of data protection and privacy

2.2 General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) applies to the processing of your personal data. Under GDPR, you have the following rights:

  • Right of Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: You can request limitation of data processing
  • Right to Data Portability: You can receive your data in a structured format
  • Right to Object: You can object to processing of your personal data
  • Right to Withdraw Consent: You can withdraw consent at any time

To exercise your GDPR rights, please contact us at [email protected]. We will respond to your request within 30 days.

2.3 California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

  • Right to Know: You can request disclosure of personal information collected, used, or sold
  • Right to Delete: You can request deletion of your personal information
  • Right to Opt-Out: You can opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

2.4 Other Regional Data Protection Laws

We also comply with applicable data protection laws in other jurisdictions, including:

  • Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Australia: Privacy Act 1988 and Australian Privacy Principles (APPs)
  • Brazil: Lei Geral de Proteção de Dados (LGPD)
  • India: Information Technology Act, 2000 and related rules
  • Singapore: Personal Data Protection Act (PDPA)
  • Other Jurisdictions: We comply with applicable local data protection laws where we operate

3. Information We Collect

3.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account registration information (name, email address, password)
  • Profile information and preferences
  • Payment and billing information (processed securely through third-party payment processors)
  • Content you create, including shortened URLs, QR codes, and LinkFolio pages
  • Communications with us, including support tickets and feedback

3.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, links clicked, time spent on pages)
  • Analytics data (click counts, geographic location, referrer sources)
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your account
  • Send you administrative information, updates, and security alerts
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Send you marketing communications (with your consent, where required)

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, hosting, and customer support. These providers are contractually obligated to protect your information and comply with applicable data protection laws.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5.4 With Your Consent

We may share your information with your explicit consent or at your direction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption, secure authentication, and regular security assessments to safeguard your data.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt-out of marketing communications
  • Account Settings: Update your account information through your account settings
  • Object to Processing: Object to certain types of data processing
  • Restrict Processing: Request restriction of data processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days, or as required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Service.

We use cookies for authentication, session management, analytics, and to improve user experience.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected information from a child under the applicable age, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

When transferring data from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

13. Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the data affected, and the measures we are taking to address it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Service after any changes to this Privacy Policy constitutes acceptance of those changes.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: ylnk.cc

Data Protection Officer: For GDPR-related inquiries, you may also contact our Data Protection Officer at [email protected].